Refund & Cancellation Policy

You can create an account and use Artizo for free, with no card required. You only pay if you choose a paid plan (Base or Pro).

Paid plans are billed monthly and renew automatically until you cancel. Before each charge you clearly see the plan and its price.

You can cancel anytime from your account settings, or by emailing support@artizo.app. Cancellation takes effect at the end of the period you already paid for, and you keep access until that date. No further charges are made.

We do not refund partial periods of a subscription already started, unless required by applicable law.

If you were charged in error, if a technical problem prevented you from using the service, or if you believe a charge is incorrect, email support@artizo.app within 14 days of the charge and we'll review it case by case. We respond within 5 business days.

Points are a usage credit inside Artizo for AI features. They have no monetary value, are not transferable or redeemable for cash, and are non-refundable.

For any question about charges, cancellations, or refunds, email support@artizo.app and we'll help.